RETURNS

It is our hope that you love your Salone Monet shoes. If you are not content with your purchase, we accept all unworn pairs returned within 14 days from delivery for a full refund. Your monies will be credited to the original form of payment used to make the purchase. We recommend trying on footwear on clean, carpeted places to avoid damages. Expedited shipping charges are non-refundable. How do I return or exchange an order from within the U.S.?

You can return your shoes by following these steps:

1. Use the order button below and input your order number and zip code

2. Stick the return label on the shipping boxes with all unworn product and packing materials

3. Drop off your return to a Fed-ex drop off location.

4. After the shoes have been properly received, your payment will be returned to the original form of payment in 15-20 business days. 

START YOUR RETURN