Your handmade nude shoes will leave our warehouse in 1-3 business days from order. If you choose expedited shipping for your order, that changes how quickly the order will arrive once shipped. The estimated delivery date will become available after the order has shipped. This timeline is based on your purchase date, the shipping address, and the carrier method chosen at purchase. Free shipping and returns are only applied to shipping within the United States.
It is our hope that you love your Salone Monet shoes. If you are not content with your purchase, we accept all unworn pairs returned within 14 days from delivery for a full refund. Your monies will be credited to the original form of payment used to make the purchase. We recommend trying on footwear on clean, carpeted places to avoid damages. Expedited shipping charges are non-refundable. Free returns are only applicable to shipping within the United States. Shoes returned that do not meet our return policy, can be returned at the expense of the purchaser.
How do I return an order from within the U.S.?
You can return your shoes by following these steps:
1. Email Hello@salonemonet.com with your order confirmation number requesting a return.
2. Stick the pre-paid return label on the shipping boxes with all unworn product and packing materials
3. Drop off your return to a drop off location specified on return label