Your dyed to match nude heels are ready to ship 7-10 business days after ordering. The hand dying process takes time and cannot be rushed. If you choose expedited shipping for your order, that changes how quickly the order will arrive once shipped. The estimated delivery date will become available after the order has shipped. This timeline is based on your purchase date, the shipping address, and the carrier method chosen at purchase. We want your nude shoes arrive as soon as possible, but given the importance of every step in our dye method it’s crucial that our artisans do what they do best with time and care. Free shipping is only applied to shipping within the United States.
It is our hope that you love your Salone Monet shoes. If you are not content with your purchase, we accept all unworn pairs returned within 14 days from delivery for a full refund. Your monies will be credited to the original form of payment used to make the purchase. We recommend trying on footwear on clean, carpeted places to avoid damages. Expedited shipping charges are non-refundable. Free returns is only applicable to shipping within the United States.
How do I return an order from within the U.S.?
You can return your shoes by following these steps:
1. Email Hello@salonemonet.com with your order confirmation number requesting a return
2. Stick the return label on the shipping boxes with all unworn product and packing materials
3. Drop off your return to a Fed-ex drop off location